Reporting to the Manager (Befriending), you will plan, co-ordinate and implement Befriending service to relieve loneliness and improve the quality of lives of the socially isolated Seniors.


  • Manage and support the volunteers by coordinating their activities to ensure the frequency and quality of befriending service.
  • Recruit, plan and match the volunteers to the Seniors. Monitor the visit report submitted by the volunteers to update the status of the Seniors and prevent lapse in services.
  • Conduct social investigation of the Seniors referred to the Association, including periodic assessments and coordination of care‐plan requirements.
  • Cultivate and maintain a sound network with Government agencies, stake holders and other community-based service providers for support services such as escort, meals, counselling etc.


  • Minimum O levels
  • At least 3 years of working experience
  • Able to work in the evening and on weekends when required
  • Proficient in MS Word, Excel and Powerpoint
  • Passionate in working with Seniors
  • Strong organizational and communication skills
  • Meticulous and detailed
  • Able to converse in a Chinese dialect as many of our Seniors speak only dialect (i.e. Hokkien, Teochew or Cantonese) (to be able to liaise with Chinese dialect, Hokkien, Teochew or Cantonese speaking associates)
If you are keen to pursue this role, do send your latest resume and cover letter to HR or submit online